Terms
TERMS OF USE
By clicking that you understand and agree to these Terms of Service, you are agreeing to be bound by these Terms of Service; if you do not agree, you cannot purchase any of our Online Courses online. We may change these Terms at any time, and by continuing to use or access our website and services, you are accepting those changes.
ADDITIONAL TERMS OF SERVICE FOR ONLINE COURSE PARTICIPANTS
These Additional Terms of Service for Online Course Participants (“Terms”) apply to all clients or potential clients of Haven Interiors and Styling [ABN 50784583125 ] (“we, us, our”). These Terms together with the Terms of Use and any other terms and conditions and policies including our Privacy Policy we publish or link to on our website and services form an Agreement with us (“Agreement”). “You” could be any client or customer of ours.
BEFORE PURCHASE
Things you must do before purchasing Online Courses on our website
You must:
be 18 years old or have parental consent;
create a membership account; and
provide complete and accurate information to us, including account information, and
promptly inform us of any updates to your information;
Acknowledgements you make when purchasing on our website
You acknowledge and agree that there may be:
errors or omissions in Online Course descriptions, prices, availability and promotions;
some Online Courses with limited participants, and some sales that are limited to certain regions or groups of people; and/or
technical problems downloading Materials, and there are inherent risks associated with downloading digital products.
Except as required by law, we cannot guarantee the accuracy of the information, or the availability of the Online Courses. You further acknowledge and agree that interior design and styling is subjective, and whilst we will try to work and accommodate participants, we cannot always please everyone.
Payments
You must:
pay for the Online Course via the published payment methods available;
make payment prior to commencement of the Online Course as your place cannot be reserved or confirmed until payment is received; and
have any special offer coupons ready as they must be used at the of purchase to apply; they cannot be applied retrospectively.
You acknowledge and agree that where payments are made in instalments, you authorised us to deduct all accrued and outstanding fees from your credit card or debit card provided.
We may make recommendations of suppliers during our Courses
You also acknowledge that we may make recommendations of suppliers for various products during our Online Courses. Any recommendations are only recommendations, and if you purchase from the supplier that is a contract between you and the supplier, and we are not involved. Therefore, you must direct any product concerns, requests for refunds or other feedback to the supplier.
AFTER PURCHASE
Things you must do after purchasing on our website
You must:
maintain the confidentiality of your login and password for your membership account;
not allow other people to use your membership account;
contact us by email at if you have any difficulty downloading any Materials or digital
products;
not reproduce, duplicate, copy, sell, re-sell or exploit the or Materials in any way;
contact us by email at if you have any issues with the Online Course and require a refund;
seek our prior written consent before any publication of information about us; and
in the case of a dispute keep all communications confidential.
Things we’d love you to do after purchasing on our website
We’d love you to provide us with any photos, videos, testimonials, and/or case studies so we can use them for marketing and information purposes, publications, exhibitions and professional awards across all print or digital mediums, including our social media channels.
However, please note that by providing us with photos, videos, testimonials and/or case studies you assign copyright ownership to us. This includes all copyright and any other rights under the Copyright Act 1968 and the right of reproduction either wholly or in part. If you provide Content but subsequently want to revoke permission to use it, it is your responsibility to notify us immediately at [email protected].
OTHER MATTERS YOU SHOULD BE AWARE OF
We may change information on our website
Except as required by law, we may at any time, and without prior notice to you:
change and update information including availability and promotions;
change prices or descriptions of our Online Courses;
add or change our range of Online Courses, or discontinue Online Courses.
REFUNDS/WARRANTIES
We comply with the Australian Consumer Law
You are entitled to various consumer guarantees, rights, and remedies under the Australian Consumer Law including, but not limited to, consumer guarantees that the Online Course will be delivered with due care and skill. You will have the right to have an Online Course, replaced or refunded if it doesn’t meet a consumer guarantee. You have the right to a full refund within 14 days of your course commencement if you are not fully happy.
Except as required by law we do not warrant the quality of the Online Course or warrant that they will meet your expectations after the initial 30 day guarantee. We do not provide refunds for changes of mind after the initial 30 day guarantee, where you fail to provide us with adequate information, or where you can no longer partake in an Online Course.
If we need to cancel your order we will provide a refund
Except as required by law, all sales for our Online Courses are non-transferable and non-refundable.
On occasion we may cancel an order for an Online Course where we are unable to fulfil it. In these or similar circumstances where we have to cancel an order, we will provide you with a full refund.
Despite our reasonable endeavours, on occasion we may need to change, times or dates of an Online Course at short notice or even cancel parts or all of an Online Course. We will notify you as soon as possible of any changes. In these circumstances we may also offer a transfer you to another Online Course if the time or date is inconvenient to you. We do not provide refunds except as required under the Australian Consumer Law.
We can refuse to serve you and sell Online Courses at any time
We may refuse to provide Online Courses to you, or anyone, for any reason, at any time. In particular, if you breach this Agreement we may immediately terminate your use of our website and services, any membership account and ban your purchase of any Online Courses. We can also change, suspend or stop providing Online Courses at any time, for any reason, and without notifying you. We are not responsible to you for any changes, or if we suspend or stop our Online Courses.
INTELLECTUAL PROPERTY
All the Intellectual Property Rights in our Materials are owned by or licensed by us. We grant you a non-exclusive, non-transferable, royalty-free, revocable licence for you to use the Materials for your personal use only. This licence to use our Materials in relation to the Online Courses is for the duration of the Online Course only. In particular, you must not use our Materials for any commercial
purposes without our prior written consent which is given or withheld at our sole discretion. Any use beyond your sole personal use will be conditional on the payment of license fees, and acknowledgement of our moral rights under the Copyright Act 1968 where applicable. Please contact us at [email protected] to seek consent.
RELIANCE ON ADVICE DISCLAIMER
We may provide information in our Materials and that may be classed as
information. Whilst we exercise due care in ensuring its accuracy, sometimes it may not be accurate.
There may be typographical errors, or it may be based on an opinion of the author that is not widely held. Occasionally the information or advice may be historical information, and based on primary sources of material, contemporary thinking, regulations or laws which existed at the time of
publication, and these will change from time to time. Occasionally the information may not be complete. For that reason, we cannot guarantee that the information is accurate, complete or current.
We cannot take into account your personal situation or your personal goals or objectives when providing the Materials. You must consider whether or not the information and advice is appropriate to your needs. The Online Course is not a substitute for independent professional advice and any reliance on this information is at your sole risk. We strongly recommend that you obtain
independent professional advice before making any decisions or taking steps towards reliance on this advice.
LIABILITY AND INDEMNITY
To the maximum extent permitted by law, we are not liable for any Loss or damage arising from your use of our website and services or any Online Course purchased using the service, including, but not limited to, any errors or omissions, price changes or discontinued Online Courses, your reliance on any of our advice and information, any visitor posts and content, any links to third party websites,
any interruptions, any changes, suspension or termination of our website and services. To the extent which we are entitled to do so, our liability under the Australian Consumer Law will be limited, at our option to:-
the replacement of the Online Course or the supply of equivalent courses; or
the payment of the cost of replacing the Online Course of acquiring equivalent services.
In any case, our liability to you will not exceed the amount actually paid by you to us for the most recent Online Course you have paid for.
You agree to indemnify us, and to keep us indemnified from any Claim arising out of or in connection with your breach of this Agreement, including , but not limited to where you provide incorrect information, or any breach of the user content rules in our Terms of Use, or any breach of our Intellectual Property Rights.
IF THERE IS A DISPUTE
In the event of any dispute that cannot be resolved, both parties agree to obtain an independent professional arbitrator/dispute resolution specialist to make a determination on the dispute and each party agrees to pay their own costs.
OTHER
This Agreement is to be construed in accordance with the laws of NSW, Australia, and you and we submit to the jurisdiction of the courts of NSW, Australia. This is the entire agreement between you and us, and supersedes any prior agreements, proposals and communications whether oral or written, between you and us. In the event of an inconsistency between these Terms of Service and other terms and conditions on our website, these Terms prevail. No other term is to be included in this Agreement except where it is required to be included by law. The failure by us to exercise any
right, or enforce any provision in this Agreement does not waive the future operation of that right or provision. In the event that a provision in this Agreement is not enforceable, such provision shall be severed from this Agreement to the extent permitted by law, and the remaining provisions will remain in full force and effect. All obligations and liabilities in these Agreement survive termination of this Agreement.
DEFINITIONS
Australian Consumer Law means Schedule 2 of the Competition and Consumer Act 2010.
Agreement means these Terms of Service and all other terms and conditions and policies published or linked to on our website.
Claim means any claim, under statute, tort, contract or negligence, any demand, award or costs. Intellectual Property Rights means all copyright, trademarks, design rights, patents, trade secrets and confidential information whether registered or unregistered.
Loss or damage means any direct, indirect, incidental, punitive, special, or consequential loss or damages of any kind, including but not limited to, any loss of profits, revenue, savings, loss of data, loss of enjoyment, virus to systems, personal injury, death, negligence, trespass, property damage and legal costs.
Materials means any of our books, and any and all online program and course materials, worksheets, documents, copy, diagrams, videos, photographs and anything provided to you during the course.
Online Course means Create your Coastal Haven and includes all Materials.
Our Representatives means any of our employees, agents, contractors or subcontractors.
We, us, or our means Haven Interiors and Styling [ABN 50784583125 ] and includes any of our directors, officers, employees, agents, partners, contractors.
Website and services means www.haveninteriors.net.au, and everything available on this website including, but not limited to, all Online Courses.
Last Updated 21/02/2021
